for clothes to fit you and the way you live your life

Privacy & Cookies

It is extremely important to us that you can enjoy browsing & shopping on our website, in the knowledge that we are protecting your privacy and the integrity of your personal information.

Data Collection & Storage

You may browse the Stick & Ribbon website without giving us any of your personal information.

However, if you wish to make a purchase or sign up for our emails, you will be required to pass over such information as will enable us to fulfil your request.

We keep a record of this information in our database so we may recognise you as a customer. We also keep a record of your purchases and we often save email correspondence so we may track questions or concerns you may have with our products or service.

If any of this personal information is transmitted, it is encrypted (using 128-bit encryption technology). Otherwise, it is always password-protected and stored on a secure server.

Our data collection and storage is governed by the rules of the UK Data Protection Act.

Data Sharing

We will normally only share this information with service providers who enable us to deliver our products and services to you, such as the companies who distribute e-mails on our behalf and WorldPay, our online credit card processing service. We will never share your email address with any third party.

What are Cookies?

Cookies are small text files (generally filled with letters and numbers) which the majority of web sites store on your computer or handheld device. These cookies are harmless and cannot cause damage to your computer. Cookies are regularly used to ensure that websites function correctly.

Without cookies, website features such as shopping baskets and members' areas could not work as they do now. Cookies are generally beneficial, making your interaction with websites smoother and much easier.

How we use Cookies

We may use cookies to keep track of what you have in your basket, to keep you logged into a members' area, to suggest products you might be interested in while you visit, to remember currency and/or language choices you have made, or to remember you when you come back to our site (for example). We do not store any personal information in these cookies at all, not even in an encrypted form.

Some cookies may also be set by third parties (such as Google) for statistics and to help us improve the services and products we provide to you. None of these cookies collect personal information that would allow anyone to identify individual users of our site.

By using our site you give us consent to store cookies on your computer. If you do not wish to consent then you must either disable cookies in your browser/handheld device or refrain from using our site.

Further Information

If you wish to discuss our these policies in more detail, please call us on 0115 941 4555.